Perfect for Group Practices and Dental Service Organizations (DSOs)
Increase Your Dental Groups Profits and Productivity
Many small-to-medium-sized group practices and DSOs operate using practice management software meant for a single practice. Many growing groups run on different practice management systems.
Practice Analytics aggregates information from individual offices with different systems into a group-wide view of the enterprise. The data then becomes agnostic to the source or system used across the organization. Practice Analytics can map several offices into regions and the regions are mapped to an enterprise or corporate level.
We have several great solutions for dental practices and the ways you can make yours even better. The Clinical Module drives the core of your business and sets the tone for efficient productivity among the doctors and staff. The Front Office Module applies directly to making patient scheduling, insurance payments and collections a smoother process. The Business Module takes the complexity of owning a dental practice and breaks down the processes of custom reporting, auditing, fees, and profitability analysis.
The Clinical Module
Our dental office software’s Clinical Module focuses on the core of the business. This is where a dentist, along with the staff, drives production. A close pulse needs to be monitored within the dental clinic to make sure it’s operating efficiently and effectively. The clinic can be broken down into two key businesses:
The dental office management of these two programs should be measured and managed differently from one another. The restorative program needs to be focused on drivers of production like productivity and case acceptance. The hygiene program then becomes the lifeblood to the restorative program and a sustainable piece of the practice.
Track Key Performance Drivers
The Clinical Module is online dental software that tracks the key performance drivers of the clinical side of the practice in an easy to monitor dashboard. Staff and doctors can actively manage and improve performance by targeting the patients behind the results. For example, restorative utilization (percentage of time the restorative chairs are being used) is driven by many factors. Treatment planning, a mix of procedures, case acceptance each have an impact on how frequently the restorative chairs are being used. Each of those drivers has a targetable list of patients that tie to utilization. The Clinical Module identifies patients that can positively impact the clinic and production.
The Front Office Module
Without dental office software, the Front Office Module focuses on the administration side of the practice. While the Clinical Module helps drive production, the Front Office Module is the next step in Practice Analytics and focuses on three key areas:
Collections and Insurance
Scheduling: Current Practice Management Systems help dental office managers and staff with managing the schedule. However, they do not do a good job at managing where or how to schedule patients. Additionally, it requires multiple reports to track down patients who need to be scheduled. The Front Office Module helps office staff identify patients who need to be scheduled depending on the need in the schedule. More importantly, Practice Analytics can help determine which patients are more likely to schedule, thus allowing staff to reduce the time required calling patients to fill appointments.
Collections and Insurance: Production for a practice is important, but the ability to collect fees is vital to its success. Monitoring collections and targeting specific patients through this module will help staff bring in cash to strengthen the practice. Additionally, our dental office management software provides tracking performance of income channels will allow for additional optimization for collections. This module also recognizes opportunities by optimizing insurance benefits at the patient level.
Patients: Patient flow is required for a practice to remain stable and grow. New patients are the biggest source of production. This module will help clarify who new patients are and how they impact the practice. Staff and managers will also understand marketing effectiveness and new patient requirements for growth.
The Business Module
The Business Module builds upon the previous two modules and pulls together the information hidden deep inside the practice management system in dental offices by providing advanced business support. The business of dentistry is very complex and requires deeper analysis beyond what happens in the clinic or behind the front desk.
The Business Module provides flexibility and a robust approach to managing unique and specific details within the practice by providing the following services:
Profitability and Fee Analysis
Custom Reporting: Many practices require attention to specific processes and protocols set within the office. With our proprietary dental management software, custom reporting within this module provides an integrated approach to managing the practice as a business. Reports can easily feed into spreadsheets or other financial analyses.
Audit Analysis: Staff perform their jobs well, but the human aspect of management in a practice means there may be errors. The Audit Analysis component of this module tracks down those mistakes and allows staff a chance to make changes before it’s too late. This can capture missed production opportunities as well as collections and insurance mistakes that could easily improve profitability.
Profitability and Fee Analysis: Cash is king and profitability is always a challenge. With Practice Analytics, dental practice software using financial data, procedural profitability can be assessed in the Business Module. It is vital to identify which procedures are most profitable and which ones reduce profits. This analysis can be used to clarify cost structures and target areas of opportunity to reduce costs. Using that information, fees can be evaluated and adjusted to more appropriately drive profits. Fee analysis will also provide insights into market conditions and how a practice can take advantage of fee changes.